Followup

[ceebeegee]

I finally screwed my guts to the sticking point and called U-Haul to ask for a refund. I was prepared to have to harangue them, to offer affadavits and documents and copies and blahblahblah. And frankly, interpersonal conflict of any kind makes my stomach hurt. I'm a WASP, I loathe confrontation. But Will, the customer service representative to whom I spoke, had all the documents in front of him already--because it was all in the original email I received, confirming my reservation was until 4. I was on hold for a little bit but then he came back on and said I would be getting a refund for that extra day. I expected much more of a fight--he said "normally there might be more to prove but it's all in the original reservation." I thanked him fervently.

I'm going to mail a copy of the refund to that woman, with a photo of me smiling triumphantly. What a thoroughly unpleasant person. I'm glad I won. I hope they take it out of her profits or fees or whatever. Then I hope she goes out of business

I may hate confrontation but I can be damn vindictive.

Comments

I'm a WASP, I loathe confrontation...

[ex-zetts863.livejournal.com]

I know how that is. It is one of my worst faults. But isn't it nice when things just work out? As Hannibal would say, "I love it when a plan comes together."
BTW: After you sent out that email today, a certain person friended me on My Space. Co-inky dink? ;-)

Re: I'm a WASP, I loathe confrontation...

[ceebeegee.livejournal.com]

It's not really a fault, unless you are passive-aggressive or avoid sticking up for yourself, or force other people to fight for you. My 20s were all about learning how to stick up for myself. WASPs know how to behave in public--we don't seek out fights, we're not pugnacious, we're not drama queens. (Well, as a subculture...) There's something to be said for that.

At first I thought you meant Hannibal Lector and I was like "wait, that's from duh duh duh duh duh...The A-Team!" Did George Peppard or Dirk Benedict say that?

Re: I'm a WASP, I loathe confrontation...

[ex-zetts863.livejournal.com]

George Peppard. He was Hannibal.
Dirk Benedict was "Face". Boy, I'd love to a nick name like that. LOL. ;-)