(no subject)

[ceebeegee]

I'm so rustrated and upset I'm shaking. I had a message from U-Haul--they've changed all sorts of things about the moving van reservation. I'd originally had a reservation for a location on W. 23rd street--they up and changed it to one in the Bronx, way out there on DFordham Road. I'd also made it from 8am to 4 pm--the manager at the Bronx location said if I get it past 2 om, she'll charge me for a another day. When I called her on it, saying I have an email reseervation, she threatened not to rent it to me at all, saying she would call U-Haul and say she wound';t rent to me. She also can't guarantee the rquipment I reserved, which is the only reason I went with U-Haul=-they have furniture dollies and truck dollies and allo sorts of things to help out everyone. I'm about to cry I'm so pissed off. I HATE U-Haul. Thios move is gong so well, I'm all packed and every6thing and now this. I HATE THEM. Nothing excuses this. Don't make CONFIRMED reservations and then change them all at the last minute. The fucking Bronx. I HATE them.

Comments

[ceebeegee.livejournal.com]

Thank you--see above. Saturday was awful. Never again--and I WILL get my money back. And if I can, drive that woman out of business.

The best thing was the LINE of customers, at least 5-6 people when we finally left, who all had "confirmed reservations"--which meant nothing. I love seeing this big guy with massive muscles leaning menacingly into the bulletproof glass at this woman, saying "I have a reservation--I spoke to you yesterday..." and she just kept shaking her head and denying denying denying. I can understand why the glass is so thick--I would be afraid if I were she. I was so angry, I wanted to throw something at her.

[kellygirlnyc.livejournal.com]

If anyone at all can do it, you can. :) You're great at stuff like that. You demand justice. Yay! Like I said, if you start to get hoarse, I can take over. :)

[ceebeegee.livejournal.com]

I *will* take you up on the martini offer, though...:)