(no subject)

[ceebeegee]

I'm so rustrated and upset I'm shaking. I had a message from U-Haul--they've changed all sorts of things about the moving van reservation. I'd originally had a reservation for a location on W. 23rd street--they up and changed it to one in the Bronx, way out there on DFordham Road. I'd also made it from 8am to 4 pm--the manager at the Bronx location said if I get it past 2 om, she'll charge me for a another day. When I called her on it, saying I have an email reseervation, she threatened not to rent it to me at all, saying she would call U-Haul and say she wound';t rent to me. She also can't guarantee the rquipment I reserved, which is the only reason I went with U-Haul=-they have furniture dollies and truck dollies and allo sorts of things to help out everyone. I'm about to cry I'm so pissed off. I HATE U-Haul. Thios move is gong so well, I'm all packed and every6thing and now this. I HATE THEM. Nothing excuses this. Don't make CONFIRMED reservations and then change them all at the last minute. The fucking Bronx. I HATE them.

Comments

[carasol.livejournal.com]

I can meet you at the U-Haul place if you like. (It would actually be really convenient from my place.)

Let me know what you need, and I'll be there!

[ceebeegee.livejournal.com]

If you have any kind of equipment that would help with the move, like dollies or caddies or anything--bring that. I reserved a utility dolly and a hand truck but apparently "reserved" has a very loose meaning with U-Haul. There's no guarantee about any of this. None. I'm so angry I'v ebeen sobbing for the past 10 minutes. I hate them.